Tea Pass Refund Policy

Last updated: August 29, 2026

This policy applies to Tea Pass sold by AZURE COAST INTERNATIONAL LIMITED through TeaNovel.

Before requesting a refund

Canceling a Monthly Tea Pass stops future renewal; it does not automatically refund an already-paid period. You keep ad-free access through that period after a normal scheduled cancellation.

When we provide a refund

Contact [email protected] with the email on your TeaNovel account and the Stripe receipt or payment date. We will review duplicate charges, payments where Tea Pass access was not delivered because of a TeaNovel fault, and other requests required by applicable law. Except where law requires otherwise, a completed digital access period that was correctly delivered is non-refundable. This policy does not limit mandatory consumer rights.

Effect of a full refund

A full 7-Day Tea Pass refund removes that seven-day grant and recalculates any remaining stacked access. A full refund of the current Monthly Tea Pass payment removes access immediately and cancels the subscription so it will not renew. Bank processing times determine when refunded funds appear on your statement.

Payment disputes

Please contact us first if you do not recognize or disagree with a charge. Tea Pass access connected to a bank or card dispute may be suspended while the dispute is reviewed and restored if the payment is resolved in your favor and the paid period remains current.